What we did:

• Moved staff from a traditionally in-person office to a cohesive, flexible, online workspace.

• Standardized technologies so staff uses the same set of tools whether on remote, hybrid, or in-office work days.

• Minimized the need for meetings and helped reduce long email chains.

• Integrated tools for organization-wide collaboration such as chat, video meetings, and shared drives.

• Improved overall productivity with program-specific chat groups and document sharing.
• Set up tools for asynchronous work with shared calendars and drives.